Returns & Exchanges

At Levin Furniture & Mattress, we want you to be completely satisfied with your home furnishings, which is why we offer a comprehensive return and exchange policy for both showroom and online purchases. If your new furniture or mattress doesn't perfectly fit your space or comfort needs, our team is here to assist with a seamless resolution.

Return Process

• 1.
  Contact Customer Care

  Reach out to our dedicated support team within 7 days of delivery to initiate your return or exchange request.

• 2.
  Prepare Documentation

  Ensure you have your original sales receipt and order number ready to verify your purchase and warranty status.

• 3.
  Schedule a Pickup

  Our professional delivery team will coordinate a time to inspect and collect the items from your home to ensure they are in original condition.

• 4.
  Receive Refund or Credit

  Once the merchandise is returned to our warehouse, we will process your refund to the original payment method or apply a credit toward your new selection.